Cloud computing is a modern technological titan. Offering incredible flexibility, savings, scalability and security, it is little wonder why organisations big and small and all across the globe are making the switch!
But to ensure you get the very best out of your service it is imperative to consider a few important factors, the likes of which could define how effective the ultimate cloud online Australia has can work for your benefit.
Let’s take a look at those crucial considerations below:
1. What particular services do you provide?
There are many different services that fall under this umbrella term, so it is vital to do your research and see if the provider offers exactly what your business needs to thrive in the cloudy skies. If you know exactly what you’re looking for, then simple! All you have to do is ensure that the provider has it.
But if you’re not an expert on the matter (which, to be fair, you don’t have to be!), you should contact a reputable provider and one with experts who will be more than happy to discuss solutions that will be suitable for your organisational needs.
2. What is your handling of regulatory compliance?
Compliance is essential in this industry and only proper providers handle it with optimal care. Unfortunately, it can be difficult for non-professionals to understand the different data collection and storage methods available, and this is why it’s imperative to choose a reputable provider. Your provider should be ahead of the curb when it comes to keeping updated with the latest industry compliance, otherwise they may be operating a risky ship!
3. What is your customer support standard?
This service never rests and so your providers should be passionate enough to keep up with the constant demand for support. This includes providing 24-hour support – even on public holidays – as you require a team that is ready and willing to help out at all times and in all situations.
You also want a team who provides ease of availability when it comes to reporting issues so be sure to inquire about their chat support service. You can also ask about their average response and resolution times to ensure they are a team that has your best interests and continued growth close at heart.
4. What is your security reputation?
Security is ultimate when it comes to the best cloud online Australia has available. You should trust that your information is safe at all times, so be sure to ask potential team about their server-level and network security measures in place, which includes the likes of multi factor user authentication, antivirus detection and firewalls.
5. Where will our data be stored?
Your data will naturally be stored at a secure offsite location, and the location’s physical security is just as important to your protection than its digital security. You should research the provider’s certifications and ensure that they are compliant with the highest industry standards.
6. How will we access the cloud?
One of the ultimate benefits of this system its easy access and flexibility. You’ll have to ensure that you can easily access your information as well as how you can easily integrate it into its current environment. You may want to ask questions about their scalability, as being able to easily access company information always helps a business grow
7. What is your pricing?
Cloud computing Australia comprises a range of different pricing structures depending on the provider and their product, so it’s important to know exactly how you would like to be charged for your patronage. Aspects like upfront costs and added services are important to know, as well as when, exactly, you can expect to be charged.